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Customer Assistant - Customer Service

Job Description

Call Handler - Inbound

Monday to Friday Office Hours

Role:

• First point of contact for customers calling in
• Resolving complaints from customers
• Helping customers who are struggling
• Taking payments/setting up direct debits
• Providing a first-class customer service
• Working on the phone/computer

Skills

• Customer Service
• Experience of dealing with customers
• Complaint Handling
• Great communication skills
• Computer Literate

Start Date: July

Job Type: Full-time

Pay: From £22,700.00 per year

Benefits:

• Free parking
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Quarterly bonus

Work Location: In person

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