IT Support Engineer
London
£30-45K
Do you enjoy providing high-quality IT support to businesses but prefer working face-to-face? If you crave a role that nurtures your abilities and fuels your growth, look no further!
Our dynamic support team is at the forefront of strategic advice, exhilarating project work, and hands-on desk-side IT support. We support innovative, ground-breaking SMEs in industries like biotechnology, life sciences, and finance. Join our team and get ready to make a big impact!
About Bridge Partners
Bridge Partners is an MSP based in Cambridge, providing outsourced IT around the UK and overseas! We provide bespoke onsite & remote support to our incredible, innovative clients. We're all about long-term relationships that embody our core values of Clarity, Partnership, and Quality.
What we will offer you:
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We are a friendly bunch with passion and ambition. We thrive on teamwork, learning, and development.
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We are committed to your personal career growth, and we will provide you with training opportunities to further your technical skills and progress within the business.
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You will be part of our profit share scheme and be able to join our BUPA health insurance and enhanced pension scheme.
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You will receive 25 days holiday plus Bank Holidays, increasing by one day every 2 years you work with us.
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We are situated only a short walk from Cambridge North train station and local bus routes and offer free onsite parking.
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We encourage our employees to socialise outside of work and organise social events throughout the year such as the Cambridge Lockhouse, Go Karting, Crystal Maze, bowling, BBQ’s and dinners.
The role
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You will be supporting typically 4-6 clients, working on-site 4 days a week (generally within London although travel to Cambridge, Stevenage and Potters Bar may be necessary)
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We aim for you to work 1 day a week from home but may be required to come into our Cambridge office.
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You will quickly be up and running with onsite client support, with assistance from our head office service desk team.
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You will be part of delivering varied and interesting IT projects.
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You will be providing guidance and advice for clients.
What we need from you
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The ability to build strong relationships and gain the trust of the clients you visit.
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Excellent customer skills: you must be a people person with patience and confident communication skills.
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Great problem-solving skills with the ability to see the challenge through.
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Excellent and proven technical skills within a Windows environment, with an ability to pick up and troubleshoot issues with Linux and MacOS also.
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Proficiency in managing on-prem Active Directory and other Windows server roles.
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Exposure to virtualisation, either through VMware or Hyper-V, and an understanding of the core functionality.
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Proficiency in managing Microsoft 365 tenancies across various products such as Exchange Online, SharePoint Online, and Microsoft Teams.
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Exposure to running clients in a hybrid environment with AD DS and AAD.
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Exposure to virtualisation on Azure or AWS.
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Exposure to serverless public cloud-based services, such as Azure Blob Storage.
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Experience with backup systems and storage platforms.
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Core understanding of networking and firewall management.
If this sounds like you, send us your CV and apply today!