IT Support Engineer (London)
London £30-45K
Do you enjoy providing high quality IT support to businesses but prefer working face-to-face? Are you looking for a role that can grow and develop with your abilities? You will be an important part of our onsite support team in a multi-faceted role that combines strategic advice, account management, project work and 'hands-on' desk side IT support to some fantastic companies doing amazing things.
Company
MSP based in Cambridge who support clients with outsourced IT around the UK and abroad. We provide bespoke onsite & remote support to exciting, high growth and ground-breaking SMEs in sectors including biotechnology, life sciences and finance. We focus on long-term relationships that stay true to our core values of Clarity, Partnership and Quality. The Company continues to grow, and we are actively looking for talented people to help us achieve our ambitious growth targets over the next 3 years.
The role
You will be supporting typically 4-6 clients and working on site an average of 4 days a week (generally within London although travel to other clients may be necessary) or working remotely from home.
To hit the ground running with onsite client support, with assistance from our Head Office Service Desk team.
Delivering varied and interesting IT projects.
Providing guidance and strategic advice for clients.
What we need from you
Excellent and proven technical skills within a Window environment, Active Directory Management and some exposure to VMware, Cloud Computing (AWS and Azure), Veeam and Storage Platforms (NAS and SAN) would be useful.
The ability to build strong relationships and gain the trust of the clients you visit.
Excellent customer skills: you must be a people person with patience and confident communication skills.
Great problem-solving skills with the ability to see the challenge through.
What we will offer you
We are committed to your personal career growth and we will provide you with opportunities to further your technical skills and progress within the business.
Profit share bonus scheme
BUPA health care
Enhanced 5% contributory pension.
Life Assurance
Access to wellbeing programmes
33 days holiday (including bank holidays), increasing every 2 years you work with us.
A wide variety of company socials and remote gaming nights
Company mobile
Paid overtime