Job Description
About us
We are looking for enthusiastic and hard-working Game Masters to join our AIM team at our Aldgate East venue!
Who are we?
AIMEscape is an immersive escape room, operating several indoor and outdoor experiences. We pride ourselves on providing the best customer experience in the industry and high-quality game design. We are very dedicated to bringing joy and a genuinely good time to our players.
Our work environment includes:
- Flexible working hours
- On-the-job training
- Casual dress
About the Role:
As a game master, your main responsibility is facilitating various games and making sure everything runs smoothly. You will be confident in communicating with our teams, giving a quick brief and explaining the rules, giving clues, and resetting the games for the next team.
Key Responsibilities:
- Opening and closing the venue
- Staging and setting up rooms
- Meet and greet customers upon arrival
- Provide introduction, rules, and story of each game
- Communicate with players through walkie-talkies
- Monitor games and provide hints and tips when needed
- Cheer for teams and take photos
Qualifications
- Previous game master experience (preferred but not essential)
- Customer service experience
- Acting or performing experience (preferred but not essential)
- Good problem-solving skills
- Perform well even under pressure
- Timekeeping and the ability to multi-task
- Interest in logic-related puzzles
- Positive attitude, easily approachable
- Fluent verbal and written English
- All applicants need to be able to work weekends, as these are our busiest times.
- All applicants must also be able to commute for early starts and late finishes. Earliest start time will be 9am and latest finish will be midnight.
- Shifts will vary week to week depending on bookings. We send out an availability list each week and allocate shifts depending on your availability and customer bookings.
- There will be opportunities to earn bonuses based on performance.
Job Types: Part-time, Permanent, Zero hours contract
Part-time hours: 4-32 per week
Salary: £9.50-£10.50 per hour
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
Application question(s):
- Have you worked as a game master or in an escape room before?
- Are you able to work weekends and bank holidays, and late shifts?
Experience:
- acting/performance: 1 year (preferred)
- Customer Service: 1 year (preferred)
Language:
Shift availability:
- Day shift (required)
- Night shift (required)
Work Location: In person