Job Description
About us
Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative.
Our work environment includes:
- Regular social events
- Food provided
- Casual work attire
- On-the-job training
We are looking for a Barista to join our Customer Service team in Belfast. The successful candidate will also have a good understanding of customer service principles and practices, as well as the ability to handle difficult customer situations with professionalism and empathy.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Your barista skills will offer a quality experience, crafting outstanding cups of coffee every time
- Your resilience will help to exceed the store KPI’s through upselling
- You will work with your team to maintain health & safety and cleanliness
Skills and Experience
- Excellent customer service skills, with the ability to respond quickly to customer needs. • Good communication and interpersonal skills, written and oral, able to build effective relationships with, and relate to people at all levels and with diverse backgrounds.
Job Type: Full-time
Salary: £23,881.00-£25,409.00 per year
Benefits:
- Canteen
- Casual dress
- Company events
- Discounted or free food
- Free or subsidised travel
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Work Location: In person