Job Description
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Lush’s anchor store on the bustling Buchanan Street, will be open from November. Its location is one of the only stand-alone buildings on the busiest shopping street in the city. Glasgow is Scotland’s biggest city & the 3rd largest in the UK. We will have 3 floors of retail space and a beautiful spa floor on our 2nd floor with unrivalled views of the city centre.
The 8 couch spa will be opening with 2 double and 4 single treatment rooms which we anticipate will be in high demand to bring the Lush Spa experience to the residents & visitors of Glasgow. Having previously not had a Lush spa in Glasgow there will be a great opportunity to launch and grow our client base by offering treatments which reinvent massage.
At LUSH, we aim to leave the world Lusher than we found it; and at the Lush Spa we’re passionate about improving your sense of well-being, so you can feel your best self. We believe spa treatments are more than skin deep; they’re a vital self-care ingredient.
Our inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
All Lush Spa treatments are powered by LUSH’s fresh, handmade products that harness the powerful properties of nature. They are expertly created with love and care, using natural ingredients sourced in ethical ways, so you benefit from formulas that support the interests of both you and the planet.
Lush Spa treatments include restoring massages, fresh and reviving facials, grounding treats for the feet and scalp, and so much more. Whether you’re in need of a quick pick me up with a spare half an hour, or feel it’s time to unwind with a longer experience or multiple treatments, we have something for everyone. All are welcome at Lush Spa, always.
Becoming a Lush Spa Therapist provides the opportunity to perform immersive experiences whilst being trained to the highest level in-house, allowing you to further develop your existing massage skills whilst learning our innovative treatments.
We are looking for Spa Therapists:
- With an NVQ Level 3 or equivalent qualification in beauty or holistic therapy, which includes full-body massage
- Passionate about delivering excellent customer service and treatments
- Who have a proactive approach to giving and receiving feedback
- Passionate about representing our brand, ethics and products both on the shop floor and in the Spa
- Who have a passion for learning and continual professional development
- Deep tissue/ firm pressure massage experience is desirable but not essential
Good to know
- Pay: £22,672.00 - £25,792.00 Pro Rata (with pay increase dependent on progression)
- Contract: Various shift patterns including weekends, various contract sizes available
- Training: To set you up for success, you will receive inclusive training from one of our experienced Spa Trainers on all things Lush and Lush Spa onsite in our spa in Glasgow. Along with spending time in our international training space in Poole, Dorset. We pride ourselves on outstanding customer service, you will become an ambassador for the Lush Spa, displaying excellent product knowledge, consultations skills and performing transformative treatments. You will be expected to keep on top of your knowledge and training throughout your career at Lush.
- If you are successful, this role will include experience on our shop floor before a 1-2 month placement at our international training site & headquarters in Poole, Dorset before continuing your Spa journey in Glasgow.
What's in it for you?
- Full in-house Lush Spa training (paid for at your hourly rate)
- Injury prevention training
- 50% discount on Lush products and Spa treatments.
- Extra bonus scheme
- Spa therapist tunic provided
- Pension scheme
- Day off for your birthday (if it falls on a working day)
- Holiday purchase scheme
- Cycle to work scheme
- Employee assistance programme
- Discounted rail and bus season tickets
- Maternity leave - 6 months’ full pay for parental leave (primary caregiver)
- Financial childcare support on return to work (depending on contracted hours)
How to apply
For this role, we would like to hear about your skills and your most successful achievements. Your application must include a CV and cover letter in any format you wish (letter, podcast or video - no more than 2-3 minutes long).
However you choose to submit your application, please remember that the content will be considered to be more important than the way in which it is presented.
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Job Types: Full-time, Part-time
Part-time hours: 32-40 per week
Salary: £22,672.00-£25,792.00 per year
Licence/Certification:
- NVQ Level 3 Massage (or equivalent) (required)
Work Location: In person
Expected start date: 21/08/2023
