Job Description
I am looking for am Administrator to join a fast paced Health & Social Charity based in Stockton.
Responsibilities:
- Ensure that telephone calls and visits from service users, outside agencies are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- To undertake reception duties as needed, ensuring highest standards of customer service, safety and comfort are adhered to
- To ensure effective processing of correspondence/data entry as required.
- To effectively manage referral procedure in service, ensuring the all KPI’s are adhered to including waiting times and processing of information
- To contribute to effectively managing the premises, including relevant health and safety checks, supporting maintenance visits, room booking and risk management.
- To support the management of meetings including sending invites, managing agenda, taking minutes and distributing minutes and actions to delegates
- To support colleagues in the management and set up of events and campaigns within the service.
- To support the development of marketing material and communication bulletins for service users and other stakeholders.
- To oversee the services online filing system, ensuing folders are kept up to date and archiving takes place accordingly.
- To ensure sufficient stock of essential office items and maintained through agree processes and suppliers.
- To collate, monitor and report data/information & statistics as required.
- To maintain and assist with the setting up of a general filing system within the project.
- To maintain and balance local petty cash systems under the direction of the senior administrator and photocopying
- To ensure that admin, record-keeping and communication within the project are maintained.
- To undertake prescription administration duties including appropriate generation, storage, recording and distribution of prescriptions in line with policy and local procedures.
Person Specification:
- Knowledge of general office procedures.
- IT literacy including proficiency in word processing and data entry.
- Good interpersonal skills and a willingness to work flexibly as part of a team.
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
- Good organisational skills
- Confident and effective communication skills, both verbally and in writing.
- A mature, empathetic and non-judgmental attitude towards service users.
- The ability to respond flexibly to the demands of the post.
- Resilience and confident managing difficult situations
Hours of Work:
- Monday to Friday: 9am - 5pm (37.5 hours)
Job Types: Full-time, Permanent
Salary: £21,888.00 per year
Benefits:
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- No weekends
Work Location: In person
About Jackson Hogg
CEO: Richard Hogg
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.jacksonhogg.com
