Job Ref: INT17680
Branch: Novotel Leicester
Location: Novotel Leicester, Leicester
Salary/Benefits: PLEASE ADVERTISE SALARY IN THE FORM (£10.50 per hour)
Contract type: Permanent
Hours: Part Time
Shift pattern: Varied shift patterns including weekends
Hours per week: 32
Posted date: 09/06/2023
Closing date: 11/07/2023
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include
- Hotel discounts portfolio-wide – Staff rates and up to 50% discount on food beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial well-being.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Volunteer days – Up to two days per year to support a charity of your choice
- Minimum of 28 days holiday
- Starting salary above the national minimum wage
- Flexible working opportunities
A day in the life of…
As a Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth check-in/out process for all. Ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments. Maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Comply with hotel security, fire regulations, and all health and safety legislation. Experience isn’t essential as training will be given, but knowledge of customer service would be preferred.
We are looking for a Part-time Receptionist (32 hours per week) Based in the Novotel Leicester you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.
Based in the Novotel Leicester you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock. Novotel Leicester has 154 bedrooms which are comfortable and considerate, with family options available with an extra sofa bed. Enjoy free Wi-Fi, Google Chrome Cast and luxury toiletries. Our onsite restaurant and bar, Nine B, serves international dishes with something to suit everyone. The hotel has a dedicated floor for meetings, with 4 fully-equipped, flexible spaces to accommodate up to 140 delegates. The Presidential Suite boasts a private dining area and lounge with panoramic views over the city.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.
Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.