Fixed term contract (12 months) 35 hours per week.
Due to a recent expansion an exciting new challenge awaits you!
Ready to deliver an excellent customer experience through digital and telephone contact channels?
Then come and join our award-winning contact centre with a fantastic reputation for friendly and helpful customer service. We're looking for;
- great customer service
- excellent customer friendly written skills
- calm & caring attitude
- a 'can-do, solution-focused' attitude
- understands the importance, and takes responsibility for own well being
- strong people and communication skills
- ability to work closely with colleagues in all departments
- confident using own initiative
- able to encourage customers to self-serve online
We prefer you to have experience of working in a Customer Contact Centre, but full training is given.
We are available for customers from 08.00am – 5pm (Mon –Fri) and need you to be available to work flexibly within these hours.
There may be a requirement to attend some corporate training in Croydon
Interview dates 29 & 30 August