Job Description
Package: £30,556 - £36,667 (plus £4,920 London weighting for qualifying candidates)
Location: The Shard, London
Contract: Permanent
Working Pattern: Full time, 37.5 hours per week
We have an exciting opportunity for a Corporate Services Office Manager to join our Corporate Services team based in our London office at The Shard!
In the role you will take ownership for the day to day operational management and delivery of a range of facilities management services at our London Office, ensuring it is safe, fit for purpose, and fully operational in accordance with Client and Stakeholder expectations, offering the high standards of service delivered elsewhere in the organisation. This includes overseeing and managing Members and client interfaces ensuring a high profile and presenting the positive image of MPS.
Working closely with key stakeholders and should have ‘nothing is too much attitude’ whilst ensuring the delivery of exceptional customer service levels are achieved at all times.
As our new Corporate Services Office Manager, you will also:
- Embed a best practice standard in all areas, taking ownership, enabling continued development with focus on Member’s First principles’.
- Working closely with the Corporate Services Lead and wider teams throughout MPS will effect change and seek to increase workspace productivity and efficiencies, ensuring thorough engagement with key stakeholders.
- Lead and support the Admin Services team in facilitating a timely and efficient response to members and Stakeholders
- Manage and monitor the facilities for the office, including but not exclusive to Health & Safety requirements, risk assessments in line with UK guidance and regulations.
We are looking for:
- A hands-on approach and the ability to work under minimal direction.
- Strong customer service / member management background
- Leadership and people management experience in multidisciplinary teams
- Resource planning and productivity management experience
- Experience working in corporate setting with ability to prioritise workload and tasks to self and the team in a timely manner.
- A strong, clear communicator at all stakeholder levels, with good customer service skills
We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.
In return, we can offer you:
Alongside a competitive salary as stated above, you will also receive:
- Up to 10% discretionary annual bonus
- 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
- 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days)
- Private Medical Cover
- Healthcare cash plan
- 6x salary death in service
- A personal GP service enabling you to get a video consultation with a NHS-registered private GP
- Employee Assistance Programme
- A range of shopping discounts from major high-street retailers
About Us
Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong.
We are a not-for-profit organisation, meaning our Members’ premiums are either invested into bettering the organisation, its employees and our products, or kept safe should our Members require support for complaints or claims arising from professional practice.
Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions.
To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Member’s best interests are at the core.
Job Types: Full-time, Permanent
Salary: £30,556.00-£36,667.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
Work Location: In person
About Medical Protection Society
CEO: Simon Kayll
Revenue: Unknown / Non-Applicable
Size: 501 to 1000 Employees
Type: Non-profit Organisation
Website: www.medicalprotection.org
Year Founded: 1892
