Job Description
Operations Assistant
- Storal Central Support
- Open to field based/office based/hybrid
- Reporting to Head of Operations
- Full Time, 40 Hours per week, Monday to Friday
At Storal, it is our vision at Storal to be the nursery group that every family and educator wants to be part of. Our values are built around creating this environment for teams and children. We believe in high standards, praising each other, pulling together as a team whilst actively helping others to grow and that’s only the beginning of the story. We do what we say we do and if you align with this approach, then a Storal nursery is the place for you.
About the Job:
The operations assistant will be responsible for the day-to-day administration for the Operations team. Their primary role will be to directly support the Head of Operations and Operations team in achieving exceptional performance across all business areas.
This is a developing role that will evolve as the business grows.
Main Responsibilities:
As a business that moves quickly and that has bold ambitions, the primary areas of focus for this role will be:
- To support the delivery of year on year growth both within established nurseries and through ensuring the successful launch and integration of de novo sites and acquisitions.
- To support the Operations team in achieving their corporate goals through a collaborative and cohesive approach
- To liaise professionally with both external and internal stakeholders
- To support the operational practices that enable the business to scale rapidly without compromising on quality, reputation and financial control
- To support with planning training days and other events
- To take notes at meetings, prepare the agenda and subsequently distribute to all participants
- To keep abreast of our competitor offerings to both teams and families by supporting with competitor analysis
- To prepare weekly, monthly and termly/quarterly report including the distribution of weekly communications to nurseries
- To format information for internal and external communication - memos, emails, presentations, reports with a high level of accuracy
- To own the nursery operations manual, liaising with stakeholders to ensure information is up to date
- Organise, maintain and audit electronic filing systems.
About you:
- Excellent Microsoft office knowledge, including strong Excel skills
- Outstanding organisational and time management skills
- Experience within the Early Years Sector desirable
- Have strong written and verbal communication skills
- Possess a capacity to adapt and change within a fast-growing business
- Have attention to detail when producing data and reports
- Be an excellent multi-tasker with impeccable judgement on prioritisation and managing expectations
- Ability to travel to all settings across the group
What we can offer you:
Salary: From £26,712 to £32,000 per annum based on experience and qualifications
- Annual wellness day off
- Company sick pay
- 50% childcare discount
- Access to retail and other discounts through Perkbox
- Holidays increasing to 22 days after 2 years service and 25 days after 5 years service
- Performance related bonuses
- Dedicated learning and development support
- Access to one-to-one confidential counselling sessions through our Employee Assistance Programme
Storal is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All employees will be subject to background checks, enhanced DBS checks and reference checks.
Job Type: Full-time
Salary: £26,712.00-£32,000.00 per year
Work Location: Hybrid remote in London