Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way
Who we are looking for
We are looking for an individual with significant experience in finance strategy development, business partnering and core functional skills. You will be an experienced and influential leader who will play a critical role within a large, ambitious organisation. You will demonstrate the personal authority to transform the financial capability of the organisation. In addition to managing the finance team, the successful candidate will oversee other functional teams throughout England and Wales.
You will represent the charity with our key funders and work closely with our business development and income generation teams to build our commercial acumen and help secure new business.
You will ideally have a strong connection to the purpose of Citizens Advice - We exist to shape a society where people face far fewer problems.
Over the past five years the organisation’s turnover has grown from around £60m to over £150m with circa 1,000 staff based across our head office in London, our regional offices in Cardiff, Birmingham and Leeds, across courts and at home.
We are also the membership organisation for 253 local Citizens Advice who deliver services through 2,700 outlets. We provide the brand, case management systems, information and training to these local offices.
The local Citizens Advice are independent charities in their own right with their own funding sources of around £175m. The successful candidate will be the senior finance leader in the national organisation with a team of c.25 staff based in London and Birmingham.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. If you are disabled and meet our minimum criteria you will be guaranteed an interview for this role and we will provide reasonable adjustments as needed. We follow the social model of disability.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
In the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
For more information about the organisation, our values and benefits please see the following link - Information, values and benefits
Need help with your application, see our useful how to guides on the following page - Guidance notes for applicants