Job Description
Front of House Team Member / Receptionist
Full Time
40 Hour Per Week
Weekly Shift Rota
Earliest shift starts at 06:00 AM and latest shift closes at 9:00PM)
Alternate Weekend 6:30 AM – 2:00 PM
Who Are You?
We are looking for a professional, organised, fun and energetic team member to join our U Fit Fitness Team.
We are a family run business which is growing and we need a new team member to help us provide fluent customer service and help us wow our members.
We require a candidate who strives for the best, with great attention to detail, excellent telephone manner and typing skills, who can connect easily with a wide variety of people.
Experience working front of house or a reception role would be a bonus.
However we also believe if you bring the right attitude, energy, fun and care the rest we can help you with.
Anything can be taught, full training and support will be provided by our team to ensure you have a smooth transition into this exciting role.
If you believe you have what it takes and are ready to take on a role to help others strive and grow, please apply.
As a Member of the Front of House Team / Receptionist, you will:
- Deliver the highest level of client experience to everyone, as their first point of contact whether face to face, messaging or over the phone
- Assist clients in the booking-in process, following all system and studio requirements
- Answer and direct incoming calls, showing excellent phone manners
- Provide clients with guidance, information and other items as required
- Maintain clear and accurate records of client bookings and messaging
- Assist with maintaining the quality of the facilities to ensure standards are always met
- Making drinks and serving juices to clients using the in-house juice bar facility
Benefits:
So, if you are interested in a role that will allow you to:
- Learn first-hand the principles upon which we have built our reputation
- Receive ongoing training and education from one of U Fit’s senior front of house
- Work to a clear progression path, increasing earnings in line with performance and loyalty
- Be pushed to never accept anything less than your very best
- Work in the most prestigious new gym that Leicester has seen
- Receive holiday pay and pension scheme
By completing your application, your data will be stored by U Fit Group and will be used by our HR and recruitment teams for the purpose of managing your application.
Job Types: Full-time, Permanent
Salary: £22,000.00 per year
Benefits:
- Company events
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Leicester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 14/06/2023